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Return Policy
At this Website, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return policy to help you with the process. Please review our Return Policy below:
1. Return Eligibility
You may return items within 30 days from the date of delivery for a refund. To be eligible for a return, the item must be in its original condition, unused,with all original packaging, tags and accessories. Custom or personalized items are not eligible for return unless there is a defect or error on our part.
2. Return Process
To initiate a return, please follow these steps:
Contact Us: Reach out to our customer service team to request a Return Merchandise Authorization number. Please provide your order number, the item you wish to return, and the reason for the return.
Return Shipping: Once you receive the number, carefully pack the item in their original packaging and include the number. Ship the package to the address provided by our customer service team.
Return Shipping Costs: If the return is not due to an error on our part (e.g., incorrect item, defective product), you will be responsible for the return shipping costs. We recommend using a trackable shipping method to ensure the item is returned safely.
3. Refunds
Once we receive and inspect the returned item, we will process your refund. Refunds will be issued to the original payment method and typically take 3 to 5 business days to reflect in your account. Please note that the time it takes for the refund to appear on your statement may vary depending on your financial institution.
4. Non-Returnable Items
The following items are non-returnable:
Custom or personalized items (unless defective)
Sale or clearance items
Gift cards
5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with your order number and a description of the issue. We will arrange for a replacement or issue a full refund, including return shipping costs, if applicable.
6. Contact Us
If you have any questions about our Return Policy or need assistance with a return, please contact us.
Thank you for shopping . We appreciate your business and are committed to providing excellent customer service.